Most people love their Tecre Manual Button Maker. So keeping it happy and at optimal health is often a priority. When things seem awry, you may begin to worry about your button maker’s well-being. Here are 3 signs that could signify your button maker needs to be returned for a check-up (and 3 more signs it doesn’t!)
You may need to send your button maker in to Tecre if…
- Buttons are not crimping tightly. You can tell a lot about the health of the button maker by examining the buttons it is producing. If loose buttons cannot be resolved following the recommendations seen here, it may be time to send the button maker in for a general tune-up which consists of replacing necessary parts and making sure everything is adjusted properly.
- Handle does not come down smoothly. A healthy button maker should have a smooth descent as you crimp the button. If it doesn’t, it could indicate wearing of parts that can only be replaced and resolved at Tecre’s facility.
- The button maker has been dismantled. As noted in Button Making Commandments, once the button making machine is taken apart, it’s unlikely that it can be assembled again to function properly. Sending the button maker back to Tecre at this point is in your best interest – and your customer’s!
You do not need to send your button maker in to Tecre if…
- The paint is chipping. While we admit the newly painted black button maker is quite handsome, the truth is that your labor of love will begin to show over time. You may notice paint chips or what look to be scrapes under the rotating dies. Let these markings give your button maker character. They will tell the story of all the buttons made with your button maker.
- The dies are stuck together. If your button maker looks like the one seen here, it is a typical machine jam! These can feel impossible to relieve, but the truth is if you sent your button maker to Tecre in a jammed state, we follow these very steps.
- The turntable is not rotating (especially common in new button makers). When a new button maker is removed from the box, grease under the table may prevent the turntable from rotating. You may need to give it a sharp blow with the palm of your hand to break the suction. Remember never to bang on the dies with metal tools.
Over time, the replacement of items such as springs and bolts can be necessary. For these items and all other repair inquiries, please be sure to call Tecre first to discuss the necessity of returning the button maker for repair. If deemed necessary, Tecre will send you an RMA form for you to include in the box. This form will help us identify the button maker when it is returned to us.
In an effort to reduce symptoms of separation anxiety between you and your button maker, Tecre will take initiative to have it returned to you promptly and get you back on your button making way!
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