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Terms and Policies

Tax

Our products are tax exempt to manufacturers. However, Tecre Co., Inc. is not responsible for import taxes, custom duties, and other tariffs charged for the import of our products abroad. Wisconsin residents must have a manufacturers exemption certificate on file at Tecre to be eligible for tax exempt purchases. If you need to fill out a certificate please contact us at (920) 922-9168 or (800) 394-9168.

Important Information for our Foreign Clients

Tecre Co., Inc. fully abides export laws and declares the actual value of all of its products at all times in order to comply with customs regulations. We will not mark our product as "Samples" and notate a reduced value unless that product truly is a sample. We are not responsible for payment of import taxes, custom duties, and other tariffs charged for the import of our products abroad.

Shipping

Shipping totals will be determined at the time of shipment. If you would like to know your shipping charges please contact Tecre Co., Inc.. We use United Parcel Service (UPS) to ship orders unless the customer requests otherwise.

Claims & Returns

All claims must be received within 30 days of ship date.  Claims received after 30 days will not be honored. 

All returns must be pre-approved and may be subject to a 15% restocking fee. 

General Disclaimer

Tecre Co., Inc. reserves the right to make improvements, design and specification changes to its products without notice.